Spiral360 Mobile
Request account deletion
Spiral360 Mobile is an internal Zoey Pharmacy operations application. Authorised staff can request deletion of their account and associated personal account data through the process below.
How to request deletion
- Send an email from the work email address linked to your Spiral360 account to careers.zoeypharmacy@spiral360.co.tz.
- Use the subject “Spiral360 account deletion request” and include your full name, username or work email, and business branch.
- Zoey Pharmacy will verify your identity and authority before actioning the request. We may contact you or your organisation’s administrator for verification.
What is deleted
Once a verified request is approved, we delete or deactivate the staff account and its active access credentials, including the account’s username, work-email association, active session records and mobile-app access. We also remove locally stored mobile-session information when the app is signed out or the application is removed from the device.
What may be retained
Business operational records such as sales, stock, return, audit and payment records may be retained where needed for accounting, tax, audit, legal, fraud-prevention, security, support or business-continuity obligations. Where feasible, retained records are de-identified or linked only to the minimum audit information necessary. Retention periods depend on the applicable obligation and the organisation’s record-retention requirements.
Timing and questions
We aim to acknowledge verified requests promptly and complete eligible account deletion within a reasonable period, subject to required retention, security checks and legal obligations. For privacy questions or data-access requests, contact careers.zoeypharmacy@spiral360.co.tz.